A common behaviour I observe in my clients is the tendency to fall down metaphorical rabbit holes when they talk, which often leads to difficult conversations. They start talking without a clear direction, simply wanting to make a point. As they speak, thoughts and emotions get triggered causing the conversation to divert into multiple tangents. […]
communication skills
Communication skills – seven simple steps
Improving communication skills is invaluable to all relationship success People often assume that if there is a mis-communication, the responsibility lies with the person speaking. But communication involves both the conveying and receiving of a message, so speaker and listener have a joint responsibility for making communication work. Here are seven steps you can take […]
